logos

Cash back and bonus offers

Cash back offers are a type of discount where instead of marking down prices, the goods are sold at the same price with an offer to return money after buying. These offers are limited in time and have special conditions consumers have to meet to get the money.  It’s illegal for businesses to offer rebates, gifts or prizes without intending to provide them, or not providing them as offered.

If you decide to buy a product and apply for the cash back offer, check:

  • the expiry date
  • waiting times to receive the offer
  • evidence required and steps you need to take to get the money
  • complete the form carefully
  • keep copies of all documents as proof
  • compare prices before committing to a cash back deal.

Related information

Updated: 27 May 2020

This page has been produced and published by the Consumer Building and Occupational Services Division of the Department of Justice. Although every care has been taken in production, no responsibility is accepted for the accuracy, completeness, or relevance to the user's purpose of the information. Those using it for whatever purpose are advised to verify it with the relevant government department, local government body or other source and to obtain any appropriate professional advice. The Crown, its officers, employees and agents do not accept liability however arising, including liability for negligence, for any loss resulting from the use of or reliance upon the information and/or reliance on its availability at any time.