Ongoing business administration courses available for plumbers.
NDA and Keystone Tasmania (TBCITB) Training Courses - Building Providers
NDA together with Keystone are offering Free Keystone Training Courses.
For further information and to register a place, please contact NDA:
- Devonport - 6423 4547
- Launceston - 6334 4910
- Hobart - 6224 2660
Select the region to see course information and dates:
Introduction to Marketing
Study Method: Online
Duration: 1 hour
CPD Points: 1
Who can attend: Plumbers
Overview:
Operating a Business
Study Method: Online
Duration: 1 hour
CPD Points: 1
Who can attend: Plumbers
Overview: This online course will provide you with an understanding on the key steps and strategies required to operate a successful business.
Building Better Relationships
Study Method: Online
Duration: 1 hour
CPD Points: 1
Who can attend: Plumbers
Overview: This online course will provide you with practical ways to establish, build and maintain positive business relationships.
Planning your Business and Work
Study Method: Online, self-paced
Duration: 2
CPD Points: 1
Who can attend: All building service providers, Electricians, Plumbers and Gas-Fitters
Overview: Planning & setting up your business, covers developing a business plan, establishing contracting relationships, GST, TAX & record keeping.
Programming and Report Writing
Study Method: Online, self-paced
Duration: 2 hours
CPD Points: 1
Who can attend: All building service providers, Electricians, Plumbers and Gas-Fitters
Overview: This topic addresses project planning, programming, developing Gantt charts, estimating, scheduling, monitoring, & report writing.
Communication and Customer Service
Study Method: Online, self-paced
Duration: 2 hours
CPD Points: 1
Who can attend: All building service providers, Electricians, Plumbers and Gas-Fitters
Overview: Learn about advertising, first impressions, customer service, the communication process, effective listening and running meetings.
Negotiation, Conflicts and Disputes
Study Method: Online, self-paced
Duration: 3 hours
CPD Points: 1.5
Who can attend: All building service providers, Electricians, Plumbers and Gas-Fitters
Overview: Learn the negotiation process, unfair practices, causes of conflict, conflict resolution, dispute avoidance and dealing with complaints.
Introduction to Contracts
Study Method: Online, self-paced
Duration: 3 hours
CPD Points: 1.5
Who can attend: All building service providers, Electricians, Plumbers and Gas-Fitters
Overview: Contract law, regulatory requirements, contract scope, unfair terms, classification of terms, real case studies and contract term definitions.
Contract Types, Documentation and Administration
Study Method: Online, self-paced
Duration: 3 hours
CPD Points: 1.5
Who can attend: All building service providers, Electricians, Plumbers and Gas-Fitters
Overview: Learn about the different types of contracts, documentation, administration, extension of times, suspension of works and ending a contract.
This page has been produced and published by the Consumer Building and Occupational Services Division of the Department of Justice. Although every care has been taken in production, no responsibility is accepted for the accuracy, completeness, or relevance to the user's purpose of the information. Those using it for whatever purpose are advised to verify it with the relevant government department, local government body or other source and to obtain any appropriate professional advice. The Crown, its officers, employees and agents do not accept liability however arising, including liability for negligence, for any loss resulting from the use of or reliance upon the information and/or reliance on its availability at any time.