Working in the industry

Professional indemnity insurance

  • Section 13 of the Conveyancing Act 2004 (external link) requires all conveyancers to be covered by an approved policy of professional indemnity insurance to a prescribed minimum amount of $1 million.
  • conveyancers are required to provide evidence annually that they are covered by this insurance.
  • you must always be covered by the appropriate professional indemnity insurance. If your insurance lapses or is cancelled your conveyancers licence is deemed to be suspended.
  • the policy must be in the individuals name or a combination of both individual and trading name.

Trust accounts

  • a licensed conveyancer is required to maintain a trust account in an authorised deposit taking institution
  • all monies received from clients must be deposited into this account
  • a trust account must be audited each financial year
  • an annual return for the period ending 30 June of that year must be provided to Consumer, Building and Occupational Services by 30 September each year
  • the annual return must contain the following:
    • name and location of any trust account in which trust money has been deposited
    • the total amount if all contributions to the trust account
    • a balance statement of the trust account
    • a report from the auditor stating the conveyancer has kept proper accounting records and other books during the period.
  • audits are to be carried out by a person who is a member of any of the following:
    • Institute of Chartered Accountants
    • Australian Society of Certified Practicing Accountants
    • National Institute of Accountants
  • download the trust account audit report form (PDF, 142.6 KB)


Conveyancing documents must:

  • correctly record and explain the business transactions
  • correctly record and explain the receipts and payments of trust money
  • enable trust accounts and accounting records to be properly audited and
  • be kept for 6 years after the date of the last relevant transaction.


Conveyancing advertisements must not:

  • contain information that is false, misleading or deceptive
  • make or imply a comparison with another conveyancer and
  • be vulgar, sensational or bring the conveyancer or profession into disrepute.

Sharing business premises

When sharing business premises a conveyancer must:

  • maintain all records and accounts securely, confidentially and separately
  • keep any other business they operate from the same location, separate from their conveyancing business
  • make sure a business sharing the premises keeps their business separate as far as practicable
  • make sure that sharing business premises doesn't breach the Conveyancing Act 2004 (external link) or the Rules of Conduct (external link)
  • avoid or disclose any conflict of interest to clients

Being present at place of business

  • a conveyancer must be in charge of their place of business and spend a substantial time at that location during normal business hours
  • when operating a branch location a conveyancer must:
    • personally undertake and supervise the work done and the conveyancing services provided and
    • ensure all work and communication is given prompt attention
  • a notice must be displayed in a prominent position in every office or branch that states:
    • the contact details of any other office or business where a conveyancer may be located and
    • if a conveyancer is not there, when they will next be in attendance.
Updated: 21 Aug 2020