Residential tenancy databases

Tenancy databases are privately owned and commercially operated databases used by real estate agents to screen tenants applying for rental properties.

Am I listed on a database?

A person can only be listed on a database where there has been a breach of a lease and either:

  • the tenant owes money that is more than the bond or
  • there is a court order ending the tenancy because of the breach.

How long is my information kept for?

Information stored in a database can only relate to the breach and can be stored for up to three years.

What should my owner or agent be telling me?

When you apply to rent a property, the owner or agent must provide you with details of any tenancy database they use. If the database contains information about you, the owner or agent must tell you, including who listed the information and how you can have the information changed or removed.  For more information about databases, see A Guide to the Residential Tenancy Commissioner (pdf, 736.4 KB).