Crowd control training and qualifications

Training units accepted until 30 September 2020

Units for a provisional employee licenceUnits for a full employee and/or agent individual licenceAdditional training units for agent individual licence

This is the minimum training required to get a provisional licence.  These units must be completed before making an application.

After a licence is issued, these units must be completed before re-applying for a licence

Applicants for an agent licence must complete these additional training units

  • CPPSEC1003A - Apply security procedures for the responsible service of alcohol
  • CPPSEC2001A - Communicate effectively in the security industry
  • CPPSEC2002A - Follow workplace safety procedure in the security industry
  • CPPSEC2011B - Control access to and exit from premises
  • HLTFA311A - Apply first aid
  • CPPSEC2003B - Work effectively in the security industry
  • CPPSEC2004B - Respond to security risk situation
  • CPPSEC2005A - Work as part of a security team
  • CPPSEC2006B - Provide security services to clients
  • CPPSEC2007A - Screen people
  • CPPSEC2009A - Give evidence in court
  • CPPSEC2010A - Protect safety of persons
  • CPPSEC2012A - Monitor and control individual and crowd behaviour
  • CPPSEC2014A - Operate basic security equipment
  • CPPSEC2017A - Protect self and others using basic defensive techniques
  • CPPSEC3002A - Manage conflict through negotiation
  • CPPSEC3013A - Control person using empty hand techniques
  • CPPSEC3005A - Prepare and present security documentation and reports
  • CPPSEC3017A - Plan & conduct evacuation of premises
  • CPPSEC3018A - Provide for the safety of person at risk
  • CPPSEC4006A - Assess risks
  • CPPSEC4007A - Assess threat
  • BSBSMB404 - Undertake small business planning

Training units accepted from 20 January 2020

Units for an employee and agent individual licenceAdditional training units for agent individual licence
  • CPPSEC2101 Apply effective communication skills to maintain security
  • CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team
  • CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain security
  • CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations
  • CPPSEC2105 Provide quality services to a range of security clients
  • CPPSEC2106 Protect self and others using basic defensive techniques
  • CPPSEC2107 Patrol premises to monitor property and maintain security
  • CPPSEC2108 Screen people, personal effects and items to maintain security
  • CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises
  • CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security
  • CPPSEC2111 Apply security procedures to manage intoxicated persons
  • CPPSEC2112 Apply security procedures to remove persons from premises
  • CPPSEC2113 Escort and protect persons and valuables
  • HLTAID003 Provide first aid
  • CPPSEC4001 Manage work health and safety in the security work environment
  • CPPSEC4003 Assess and advise on client security needs
  • CPPSEC4004 Supervise security operations
  • CPPSEC4006 Conduct security risk assessment of client operations
  • CPPSEC4007 Identify security threats and assess impact on client operations
  • CPPSEC4024 Assess security of crowded places
  • BSBSMB404 Undertake small business planning

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Updated: 07 Apr 2020