MyBond for organisations acting as a tenant

From 1 May 2019 tenants, property owners and property agents will have access to the new online bond management system called MyBond.

An Organisation acting as a tenant includes Organisations that rent properties on behalf of their staff.

What does this mean for you?

From 1 May, you will be able to:

  • Pay your bonds online or at a Service Tasmania shop (Note: cheques are no longer accepted )
  • Claim a bond online
  • Dispute a bond claim online, including the ability to upload evidence directly to the system
  • Approve a claim against your bond online
  • Update your contact details

What do you need to do?

If you already have a bond held by the Rental Deposit Authority you will be pre-registered in MyBond.

To login from 1 May 2019

  • Go to
  • Follow the links which will take you to the MyBond login page
  • Select the tenant link
  • Your username is your email address
  • Select reset password
  • A temporary password will be sent to your email address
  • Use the temporary password to login and create a new password for your account.

If you are unable to login, or don’t know the login details for your organisation, please contact us on 1300 654 499.

New organisations acting as tenants

  • You will need to register by going to
  • Follow the links which will take you to the MyBond login page
  • Select the tenant link
  • Select the register link
  • Select Organisation as your type of registration.

Training tools and resources

To assist you with using the new system, video modules and quick help guides will be available on the CBOS website from 1 May.

You can read the Fact Sheet - MyBond - Organisations acting as tenant (pdf, 166.4 KB)

Do you need more help?

Note: the Rental Guide is currently being updated and will be available at from 1 May 2019