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Proof of identity requirements

The following risk-based occupations require a higher standard of personal identification as part of an application than is generally provided:

  • Registering to work with vulnerable people
  • Security and investigation agents
  • Motor vehicle traders
  • Conveyancers

These applications (new or renewals) require you to provide four pieces of identification.

The Australian Criminal Intelligence Commission (ACIC) is imposing new proof of identity requirements to:

  • minimise identity theft risks and
  • further protect the safety of children.

The combination of identity documents must contain an applicant's:

  • Given name and family name in full
  • Date of birth
  • Photograph

Once you have completed your online application, take your email receipt along with the necessary identity documents to a Service Tasmania shop (external link) to finalise your application or renewal. You can either:

  • print out your application email receipt or
  • show the receipt on your mobile phone.

If you didn't provide an email address you will need to provide the reference number which was on your screen immediately after submitting the application.

Types of documents you will need

Commencement of Identity - Minimum one (1) document is required from this section

Australian Passport (current, not expired)

  • Australian Visa (current at time of entry to Australia as a resident or tourist) * Please note that when a Visa is provided as a 'Commencement Document', corresponding passport to this visa must be uploaded.
  • ImmiCard issued by Department of Home Affairs (previously the Department of Immigration and Border Protection) that enables the cardholder to prove their visa and/or migration status and enrol in services
  • Australian Citizenship Certificate
  • Australian Birth Certificate (not an extract or birth card)

** If you don't have evidence of your current visa, contact the Australian Department of Home Affairs

Primary use in Community - Minimum one (1) document is required from this section
  • Australian Passport (current, not expired)
  • Australian drivers licence (current), learner permit or provisional licence issued by a state or territory, showing a signature and/or photo and the same name as claimed, front and back
  • ImmiCard issued by Department of Home Affairs (previously the Department of Immigration and Border Protection) that enables the cardholder to prove their visa and/or migration status and enrol in services
  • Australian marriage certificate issued by a state or territory (church or celebrant-issued certificates are not accepted)
  • Passport (current, not expired) issued by a country other than Australia with a valid entry stamp or visa
  • Proof of Age or Photo Identity Card (current, not expired) issued by an Australian Government agency in the name of the applicant, with a photo
  • Australian Shooters or Firearms Licence (current) showing a signature and photo (not minor or junior permit or licence)
  • For persons under 18 years of age with no other Primary Identity Documents, Australian Student Identification Card (current) with a signature or photo
Secondary use in Community - Minimum two (2) documents are required from this section
  • Medicare Card
  • Bank Card, Credit Card or Bank Statement (without recording the payment/card number/s)
  • Australian Private Health Insurance Card
  • Australian utility bill, showing name and address
  • Relationship Certificate issued by a state or territory Births, Deaths and Marriages
  • Australian secondary or tertiary student photo identity document
  • Enrolment With The Australian Electoral Commission
  • Australian Trade Association card
  • Australian Aviation Security Identification Card
  • Australian Maritime Security Identification Card
  • Australian Firearms Licence
  • Australian Security guard or crowd control photo licence
  • Evidence of right to an Australian government benefit (Centrelink or Veterans' Affairs)
  • State/territory government rates assessment notice or Australian Taxation Office assessment notice
  • Certified academic transcript from an Australian university or a registered higher education provider
  • Photo Identity Card issued to an officer by a police force
  • Photo Identity Card issued by the Australian Defence Force
  • Photo Identity Card issued by the Australian Government or a state or territory government (this may take the form of a Working with Children or Vulnerable People card or a government issued occupational licence)
  • Certificate of Identity issued by DFAT to refugees and non-Australian citizens for entry to Australia
  • Document of Identity issued by DFAT to Australian citizens or persons who have the nationality of a Commonwealth country for travel purposes
  • Convention travel document secondary (United Nations) issued by DFAT
  • Foreign Government Issued documents (for example, drivers licence)
  • Consular photo identity card issued by DFAT
  • Credit reference check
  • Trusted referees report
  • Australian tax file number

IMPORTANT:  All documents presented as proof of identity must be current. You can contact us if you do not have access to the document listed

Reasons not accepted for being unable to prove identity

  • You find the proof of identity process inconvenient or time-consuming
  • You do not understand the identity requirements - contact us and we will help you understand the requirements
  • The documents are lost, damaged or expired - you will need to replace or renew the documents first or use an alternative.

Note: if you were born in Australia and do not have a commencement document, contact your the Registry of Births, Deaths and Marriages in the state or territory where you were born to get a certificate unless you have evidence your birth was not registered.

Name changes

All proof of identity documents must include the applicant's full name. If documents show a former name, evidence of any name change must be included in addition to the four ID documents. These can include:

  • Change of Name Registration issued by Births, Deaths and Marriages; Deed Poll or overseas issuing authority
  • Marriage Certificate issued by Births, Deaths and Marriages (or interstate/overseas registry office equivalent)  Note: church or celebrant issued certificates are not accepted
  • Divorce papers issued by Court, indicating the name being reverted to
  • Guardianship Order
  • Relationship certificate
  • Adoption papers issued by Court

Related links

Updated: 04 Oct 2022

This page has been produced and published by the Consumer Building and Occupational Services Division of the Department of Justice. Although every care has been taken in production, no responsibility is accepted for the accuracy, completeness, or relevance to the user's purpose of the information. Those using it for whatever purpose are advised to verify it with the relevant government department, local government body or other source and to obtain any appropriate professional advice. The Crown, its officers, employees and agents do not accept liability however arising, including liability for negligence, for any loss resulting from the use of or reliance upon the information and/or reliance on its availability at any time.