Authorised officers from Consumer, Building and Occupational Services are allowed to conduct random checks on a security agent business to make sure you are complying with the law.

An authorised officer can:

• request you produce your licence
• request you give your name, address and date of birth
• enter at any reasonable time at any place where they believe:
• • an unlicensed activity is being or has been undertaken
  • a Crowd Control Register is being kept
• require any person to provide any relevant information, including financial and other confidential information
• gain access to, and take copies of, any relevant documents and registers.

You must comply with the requests of an authorised officer or risk being fined.