Changing details or cancelling a licence

A security agent licence must be amended if the following information changes:

  • address details
  • name details
  • contact telephone number
  • email address

To change these details you need to Access My Licence account on the CBOS website and make these changes online.

To learn more about how to make these changes, please read ‘Update your contact details’ in the Guide for licensing services online for Security Agents June 2018 (pdf, 5.6 MB).

If you are making a name change, you will be prompted to provide us with the following documents.

Removing the condition of 'provisional'

You must provide a Statement of Attainment showing you have completed all the units of competency for each activity listed on your licence.

Read more about Provisional Security Agent Licence.

Adding an activity to a licence

You can add an activity or endorsement to your licence at any time.

To add these activities / endorsements, you need to Access My Licence account on the CBOS website and ‘Amend’ your licence.  You will be prompted to provide all training requirements and a Statement of Attainment.

To learn more about how to make these changes, please read ‘Amend or withdraw an application or renewal’ in the Guide for licensing services online for Security Agents June 2018. (pdf, 5.6 MB)

The licence period for new activities will be back-dated to the start date of your current licence and will expire on the same date.

Cancelling a licence

by a licence  holder

A licence holder can cancel a licence by:

  • not renewing the licence when it falls due; or
  • returning the licence and identity card with a letter advising the licence is no longer required to:
    • Consumer, Building and Occupational Services
      PO Box 56, Rosny Park TAS 7018

by Consumer, Building and Occupational Services

Your licence can be cancelled if you are convicted of a disqualifying offence.  If you are found guilty of a disqualifying offence with no conviction, you may be required to justify why your licence should not be cancelled.