You can change most of your details through My Registration. You will be sent an SMS or email verification code to access your registration details.
Change my contact details
The contact details you can update through My Registration are:
- residential/postal address details
- telephone numbers
- email address
- employment and volunteering details.
Change my name
You will not be able to change your name online as evidence must be provided.
If you live interstate or overseas, please contact us so we can provide details of what is required as evidence.
Change my criminal history
If your criminal history has changed since you were first registered, you must notify us in writing within ten working days of being charged, convicted of, or found guilty of a relevant offence. A relevant offence is outlined in Section 3 of the Registration to Work with Vulnerable People Act 2013 (external link).
You also need to let us know if any of the below details have changed since you first applied:
- overseas offence details
- family violence order details
- restraint orders/apprehended violence order details
- child protection orders (that you have been involved in).
Change my gender
To record a change of gender please email us so we can provide details of what evidence is required.