- CBOS Service delivery accountability and commitment policy (PDF FILE, 5.5 MB)
CBOS service delivery accountability and commitment policy outlining the activities used to deliver services
- Fact Sheet - CBOS Adjudication process (PDF FILE, 235.5 KB)
Fact sheet outlining the adjudication process under the Residential Building Work Contracts and Dispute Resolution Act 2016
- Fact Sheet - CBOS Audit Program (PDF FILE, 240.2 KB)
Fact Sheet detailing the CBOS performance complaint audit program
- Fact Sheet - CBOS Disciplinary and adjudication process (PDF FILE, 238.5 KB)
Fact sheet to help stakeholders and industry understand the role of CBOS disciplinary and adjudication panels
- Fact Sheet - CBOS Disciplinary process (PDF FILE, 227.6 KB)
Fact sheet outlining the disciplinary process under the Occupational Licensing Act 2005
- Fact Sheet - CBOS Enquiry and complaint process (PDF FILE, 222.9 KB)
Fact sheet outlining the CBOS handles enquiries and complaints
- Fact Sheet - Mediation process (PDF FILE, 225.2 KB)
Fact sheet to help disputing parties understand the mediation process and reach an agreement
- Template - Notice of dispute (MS WORD DOCUMENT, 17.5 KB)
Template to use when completing a building dispute notice
- Template - Work completion claim (MS WORD DOCUMENT, 15.2 KB)
Template to use when completing a Work completion claim