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Product Safety Recall - Swift Appliance Group 500 Series Cooker/Grill and Cooktops

What are the defects?

A part of the gas supply pipe in the front left burner may break or develop a hole. This can cause the gas to leak.

What are the hazards?

If the gas leaks in the presence of an ignition source this can lead to an explosion and/or fire, which may result in serious illness, injury or death.

The defect has caused incidents that have caused serious injuries and burns.

Product description

500 Series Cooker/Grill and Cooktops

1. Cookers manufactured on or after 1 June 2020 are not affected by this recall:
(a) Consumers can use these gas cookers as per the instructions for use that were provided with the appliance.

2. Cookers manufactured between 1 January 2019 and 31 May 2020 (inclusive) have been recalled:
(a) Consumers must ensure that the front left burner control knob is in the off position and should remove the knob and store it out of reach of children and other users.
(b) DO NOT USE the front hotplate left burner.
(c) Further updates will be provided regarding the remedial process for cookers under recall.

3. Cookers manufactured before 1 January 2019 are currently under investigation by the supplier:
(a) Consumers must ensure that the front left burner control knob is in the off position and should remove the knob and store it out of reach of children and other users until further notice.
(b) DO NOT USE the front hotplate left burner.
(c) Further updates will be provided regarding the remedial process for cookers under recall.

To identify affected appliances, open the glass lid and check the model number on the data plate that is located on the inside front left side of the lid.

See the model list on the ACCC Product safety website (external link).

Image of cookerImage of cookerImage of failure point on cooker Image of identification plate

What should consumers do?

Consumers should check the data plate to confirm if their appliance was manufactured on or before 31 May 2020 and if so, stop using the front hotplate left burner.

1. Ensure that the front hotplate left burner control knob is in the off position.
2. Remove the knob and store it out of reach of children and other users.
3. DO NOT USE the front hotplate left burner.
4. Instruct all other users that they must not use the front hotplate left burner.

The other burners and the electric hotplate can continued to be used.

It is recommended that consumers install a gas leak detector inside the cupboard underneath the gas cooker unit if the caravan or motorhome is intended to travel off-road.

For further information, consumers with affected appliances can contact Swift Appliance Group by phone on 0412 821 912 (Monday to Thursday 8am to 4:30pm and Friday 8am to 1:30pm), via email at swiftrecall@outlook.com or visit the Swift Appliance Group website (external link) to register their details to be advised of remedial actions when they are available as the remedial process has not yet been finalised.

Updated: 29 Jul 2022

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