Recall update: free inspection and remedy service
28 October 2022
A free inspection and possible repair service is now available for recalled models of Swift gas caravan cookers.
Read the media release from the Australian Competition and Consumer Commission (ACCC) to learn more.
Recall information
What are the defects?
A part of the gas supply pipe in the front left burner may break or develop a hole. This can cause the gas to leak.
What are the hazards?
If the gas leaks in the presence of an ignition source this can lead to an explosion and/or fire, which may result in serious illness, injury or death.
The defect has caused incidents that have caused serious injuries and burns.
Product description
500 Series Cooker/Grill and Cooktops
Date of manufacture | Recommendation |
|---|---|
Between 1 January 2019 and 31 May 2020 (inclusive) |
|
Before 1 January 2019 |
|
On or after 1 June 2020 |
|
To identify affected appliances, open the glass lid and check the model number on the data plate that is located on the inside front left side of the lid.
For further information about the recall, go to the ACCC Product safety website (external link).
What should consumers do?
For cookers manufactured between 1 January 2019 and 31 May 2020 (inclusive):
- Turn the front left burner control knob to the off position, remove the knob and store it out of reach of other users.
- DO NOT USE the front hotplate left burner. The other burners and the electric hotplate can be used.
- Contact Swift Appliance Group to arrange for your cooker to be inspected. Swift will repair the cooker, if required.
Contact details: to arrange an inspection and repairs (if required) contact Swift Appliance Group:
- swiftrecall@outlook.com
- 0412 821 912 (Monday to Thursday 8am to 4:30pm and Friday 8am to 1:30pm)
- Register your details and receive updates: https://swiftappliancegroup.com.au/recall-register
It is recommended that consumers install a gas leak detector inside the cupboard underneath the gas cooker unit if the caravan or motorhome is intended to travel off-road.
This page has been produced and published by the Consumer Building and Occupational Services Division of the Department of Justice. Although every care has been taken in production, no responsibility is accepted for the accuracy, completeness, or relevance to the user's purpose of the information. Those using it for whatever purpose are advised to verify it with the relevant government department, local government body or other source and to obtain any appropriate professional advice. The Crown, its officers, employees and agents do not accept liability however arising, including liability for negligence, for any loss resulting from the use of or reliance upon the information and/or reliance on its availability at any time.