Read the second edition of Consumer Connections 2019 (pdf, 8.9 MB) - a publication aimed at informing consumers of their rights and protections.
Topics covered include:
| Home safety | Buying/building | Shopping | General |
|---|
- Hot water bottles
- Buying firewood
- Button batteries
- Using patio heaters and BBQs
| - Changes to building process
- Choosing/hiring a tradie
- Conveyancing\
- Residential building work contracts
| - Buy now pay later schemes
- GoFundMe
- Identity theft
- NBN
| - Takata airbag recall
- Cold calling
- MyBond
- Customer bag checks
|
Read the first edition of Consumer Connections 2018 (pdf, 5.0 MB)
Topics covered include:
| Consumers | Building / Trades | Renting | Working with Vulnerable People |
|---|
- Scams
- Shopping online
- Product and service guarantees
- Product safety
| - Gas safety at home
- Digging near pipes
- Carbon monoxide kills
- Private power poles
- Building a shed in Tasmania
| - Rent increases
- Role of the Residential Tenancy Commissioner
| - Protecting our most vulnerable
|
