Read the second edition of Consumer Connections 2019 (PDF, 8.9 MB) - a publication aimed at informing consumers of their rights and protections.
Topics covered include:
Home safety | Buying/building | Shopping | General |
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- Hot water bottles
- Buying firewood
- Button batteries
- Using patio heaters and BBQs
| - Changes to building process
- Choosing/hiring a tradie
- Conveyancing\
- Residential building work contracts
| - Buy now pay later schemes
- GoFundMe
- Identity theft
- NBN
| - Takata airbag recall
- Cold calling
- MyBond
- Customer bag checks
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Read the first edition of Consumer Connections 2018 (PDF, 5.0 MB)
Topics covered include:
Consumers | Building / Trades | Renting | Working with Vulnerable People |
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- Scams
- Shopping online
- Product and service guarantees
- Product safety
| - Gas safety at home
- Digging near pipes
- Carbon monoxide kills
- Private power poles
- Building a shed in Tasmania
| - Rent increases
- Role of the Residential Tenancy Commissioner
| - Protecting our most vulnerable
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