If a consumer breaks a product while shopping, a store may ask them to pay for it. This is because the store has lost the opportunity to sell the product they are effectively making a claim for damages against the consumer. This type of situation is not covered by the Australian Consumer Law. To dispute the store’s claim, the consumer should seek legal advice.
CBOS Disciplinary and Experts Panels
CBOS is seeking expressions of interest to be part of a pool of experts. Read more about the roles, skills and expertise required.Expressions of interest must be received by close of business Friday 25 October 2019.