Employer obligations

Check a registration status online

You must check the status of your employees and volunteers online before they start working or volunteering with your organisation.

Do not accept the registration card as proof alone.

You will need the application/registration number and surname to check an application/registration.

It is good practice for you to check the status of your employees or volunteers online periodically to make sure they are registered.

Register your organisation details using the Employer Portal

An Employer Portal is available where you can register your organisation and manage your employees and volunteers. The portal allows you to:

  • search and add employees and volunteers
  • review employee and volunteer registration status
  • pay your employee and volunteer registration fees
  • update organisation details.

Read the Employer portal user guide (PDF, 978.4 KB)

Employer Portal Log in to register your organisation's details

Add your details to a registration

It is important your details are linked to a registration so we can notify you if there has been a change to the status e.g. suspended or cancelled registration.

If your organisation is not listed on your employee or volunteer’s registration, you can add your details on the check an application/ registration page.

The card holder will receive an automatic email to let them know their details have been changed.

Class of registration

If your employee is paid for their role, you need to make sure their class of registration is listed as Employment/Volunteer online.

It is an offence for an employer to engage someone with a volunteer registration if they are receiving payment or other material benefit or reward for their role.

Card holders can change their class of registration online through My Registration if they need to upgrade to Employment/Volunteer.

Related information

Updated: 21 Apr 2020