07Conflict Resolution 09:00am - 04:00pm MBT Offices, Level 5, 116 Bathurst Street, Hobart. CPD Points: 6 Region South
ArchitectsBuildersBuilding DesignersBuilding Services DesignersBuilding Surveyors
Presented by : Master Builders Tasmania and NDA Business Skills.
This training will explain a six-step conflict resolution process for conflicts with clients. You will learn skills in solution building to resolve conflicts of any size, conflict management, dealing with anger and how to use the agreement frame.
Upon completion of the training you will be able to :
Costs : Members - $50.00 : Non-members $100.00