Presented by: Tasmanian Chamber of Commerce and Industry
Study Method: In person
Duration: Full Day
CPD Points: 2
Who can attend: All Building Services Providers, Electricians, Gas-Fitters, Nominated Managers, Permit Authorities, Plumbers, Restricted Electrical Licence Holders
Overview: Combining behavioural style, personal motivators and emotional intelligence this course is literally the ultimate in
understanding why we do what we do.
- HOW we behave and communicate – DiSC assessment
- WHY we move into action – Workplace Motivators assessment
- DO we actively apply the principles of emotional intelligence – TTI EQ assessment
Workshop content will address the following:
- Overview of the DiSC model of behaviours
- Develop strategies to adapt communication based on styles
- Identify personal motivators – what moves us into action
- Understand elements of emotional intelligence
- Reduce conflict and increased selfawareness by understanding others