Presented by: Tasmanian Chamber of Commerce and Industry
Study Method: In person
Duration: 8 Hours
CPD Points: 2
Who can attend: All Building Services Providers, Electricians, Gas-Fitters, Nominated Managers, Permit Authorities, Plumbers, Restricted Electrical Licence Holders
Overview: This course contains essential information from our most popular courses, designed for those leading and managing others in a workplace context. The full day program includes:
- Understanding the role and responsibility of a team leader/supervisor and its contribution to organisational objectives
- Understanding communication and behaviour style
- Managing performance
- Delegation and time management
- Effective teamwork and motivation of others
- Communication and conflict resolution
- Work design and instruction