Presented by: Tasmanian Chamber of Commerce and Industry
Study Method: In person
Duration: 4 Hours
CPD Points: 1
Who can attend: All Building Services Providers, Electricians, Gas-Fitters, Nominated Managers, Permit Authorities, Plumbers, Restricted Electrical Licence Holders
Overview:Understand how to set and manage performance standards in a team environment. This workshop looks at how to develop key performance indicators and standards as well as the role of timely coaching and feedback in the workplace.
Outcomes
Participants will develop a greater understanding of how to develop and communicate expectations to employees.
- The 5 Keys to unlocking peak performance
- The art of feedback
- Template for dealing with performance issues
- Strategies to improve performance
- Coaching, training and mentoring to improve performance
- Personal Action Plan
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