Presented by: Tasmanian Chamber of Commerce and Industry
Study Method: In person
Duration: 4 Hours
CPD Points: 1
Who can attend: All Building Services Providers, Electricians, Gas-Fitters, Nominated Managers, Permit Authorities, Plumbers, Restricted Electrical Licence Holders
Overview:Understand how to set and manage performance standards in a team environment. This workshop looks at how to develop key performance indicators and standards as well as the role of timely coaching and feedback in the workplace.
Participants will develop a greater understanding of how to develop and communicate expectations to employees.
- The 5 Keys to unlocking peak performance
- The art of feedback
- Template for dealing with performance issues
- Strategies to improve performance
- Coaching, training and mentoring to improve performance
- Personal Action Plan