Presented by: Tasmanian Chamber of Commerce and Industry
Study Method: In person
Duration: 3 Hours
CPD Points: 1
Who can attend: All Building Services Providers, Electricians, Gas-Fitters, Nominated Managers, Permit Authorities, Plumbers, Restricted Electrical Licence Holders
Overview: TTI Emotional Quotient explores how actively we apply our emotional intelligence. It is often argued that emotional intelligence (EI) is more important to an individual’s performance than IQ.
Workshop content will address the following:
- Be aware of their own emotional states and the impact they have
- Be aware of others’ emotional states and the impact they have
- Take action to manage or impact their own emotional states for the better
- Take action to manage or impact others’ emotional states for the better