Superb Service

Presented by: Tasmanian Chamber of Commerce and Industry

Study Method: In person

Duration: Half Day

CPD Points: 1

Who can attend: All Building Services Providers, Electricians, Gas-Fitters, Nominated Managers, Permit Authorities, Plumbers, Restricted Electrical Licence Holders

Overview: This workshop looks at service provision both within and external to your organisation including:

  • Provision of memorable customer service experiences
  • Understanding of the elements of exceptional service skills
  • Recipe for success dealing with complaints and difficult people
  • Professional personal presentation and communication skills

Read more and Book here