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Delays processing National Criminal History Checks for Working with Vulnerable People applications

When an application for Registration to Work with Vulnerable People (RWVP) is lodged (including renewals), an applicant gives consent to undergo a National Criminal History Check. The Australian Criminal Intelligence Commission (ACIC) which is responsible for facilitating the National Police Checking Service (NPCS), has advised they are currently experiencing an unprecedented demand for police checks. In an official statement, the NPCS advised:

The Australian Criminal Intelligence Commission is responsible for facilitating the National Police Checking Service (NPCS or Service) in partnership with State and Territory police by managing the system that organisations use to submit police checks.

In response to Australia’s COIVD-19 recovery, the NPCS is currently experiencing an unprecedented demand for police checks. Police are working to capacity to process checks but delays are being experienced. Checks normally take up to 10 business days to complete. Currently, applicants are experiencing delays upwards of one month to complete.

A delayed police check is in no way an indicator that an applicant has any criminal history to be disclosed. The ACIC strongly urges employers not to discriminate against applicants who are experiencing delays in receiving their check.

More information regarding the checking process can be found at our website: https://www.acic.gov.au/services/national-police-checking-service

RWVP applicants may be able to start working or volunteering in a regulated activity before your registration is granted.  For further information, click here.

Updated: 07 Jul 2021

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